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These contact details are for technical service issues only. The helpdesk team operate in English.

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Member's IP: 54.224.172.145

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Service News

Updated 47 days ago

Phishing Email - 'PayPal Please Verify Your Records'

12:17 on 05th Jul

A phishing/scam email is currently targeting our members with the Subject "PayPal Please Verify Your Records"and asking you to click a link to keep your Paypal Account active. The mail contains a link that may be harmful to your computer, and may appear to be sent from a trusted Email Address.

Please do not click any links in emails that you are not sure about, and if you have mistakenly done so, please change your password immediately by going to My Account > Security.

Please remember, do not open emails or attachments if you do not know the sender or if asked for payment details. If you are in any doubt, please don't hesitate to contact our helpdesk.

[RESOLVED] Mail Delay

12:52 on 09th Jan

We are currently aware of an issue effecting Inbound and Outbound Email. There will be a delay in receiving and sending mail. This issue is currently under investigation.

We will update this post as we know more. You may also wish to follow our service status updates on Twitter.

 

[Edit]

The fault has been found and resolved. The system will now be sending and recieving Emails as normal.