Cookie Policy

By accessing and using our website you are agreeing to our Cookie Policy. Please read this policy so you know what we are doing with your information. This cookie policy was last updated on 11 September 2015.

For more information, including how to control your cookies, see the Information Commissioner's Office website: https://ico.org.uk/for-the-public/online/cookies/.

About Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

These cookies are required for the website to function as intended.

Deleting Cookies

You can delete cookies you don't want by following the instructions appropriate for your browser here.

Types of Cookie

Our cookies are required for the site to function. Each one that you may encounter during your visit is listed below along with its purpose.

Functional Cookies

These cookies are used to enable core site functionality. Without these, you will be unable to login and use the service features.

ANGFRMWK-2Session cookie.
ANGSERVERIDThis cookie is part of our webserver loadbalancing system.
ANGAuthCheckAdditional session cookie used to authorise your account - no longer used and may be safely deleted
ANGHashAdditional session cookie used to authorise your account - no longer used and may be safely deleted
ANG-NO-MINIFYA cookie that may sometimes appear that allows our development team to more easily debug code.
ANG-WEBMAILWebmail Only: A session cookie, used by webmail.
keyWebmail Only: Used to enable access to your account.
squirrelmail_languageWebmail Only: Sets the language to display.

3rd Party Cookies

We do use a few carefully selected 3rd party services for the purpose of enhancing, and improving our understanding of, user experience. All such data collected is anonymised and never shared.

__utm*, _insp*We use cookies to track anonymous visitor data using partners such as Google Analytics to assess traffic flows and analyse heatmap interactions with our site to improve user experience.

As a user you may opt out of the process Google Analytics uses to collect traffic log data (should your web browser be compatible). Google provides a browser add-on that enables a user to opt out of receiving Google Analytics cookies - http://tools.google.com/dlpage/gaoptout

Service News

Updated 22 days ago

Phishing Email - 'PayPal Please Verify Your Records'

12:17 on 05th Jul

A phishing/scam email is currently targeting our members with the Subject "PayPal Please Verify Your Records"and asking you to click a link to keep your Paypal Account active. The mail contains a link that may be harmful to your computer, and may appear to be sent from a trusted Email Address.

Please do not click any links in emails that you are not sure about, and if you have mistakenly done so, please change your password immediately by going to My Account > Security.

Please remember, do not open emails or attachments if you do not know the sender or if asked for payment details. If you are in any doubt, please don't hesitate to contact our helpdesk.

[RESOLVED] Mail Delay

12:52 on 09th Jan

We are currently aware of an issue effecting Inbound and Outbound Email. There will be a delay in receiving and sending mail. This issue is currently under investigation.

We will update this post as we know more. You may also wish to follow our service status updates on Twitter.

 

[Edit]

The fault has been found and resolved. The system will now be sending and recieving Emails as normal.