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How do I renew a FREE subscription?

From 28 days before your account renewal date, you will start receiving reminder emails. If you choose to downgrade, your account will be automatically renewed each year for free, unless it is upgraded in the meantime.

To renew your Account with the Free Webmail Package, log in and go to the My Account dashboard. If you are logged in to your webmail inbox, you can access My Account by clicking on the button in the top right of the page.

On the My Account page, you will be able to click on Email Accounts on the left. This will show you all the email accounts you currently own. If any of your Email Accounts are due for renewal, a yellow Renew button will be shown. You can click this button to renew the subscription on your Account.

You will be presented with a range of Packages and Bolt-Ons that you can add to your Account. To renew with the Free Webmail Package, simply click Select under the Free Webmail option.

This will add the Free Webmail Package to your basket. Click either Basket or Checkout at the top of the page to continue.

The next page will display the details of the Free Webmail account you are renewing. Click on Confirm Free Account to complete the renewal. A red warning box may be shown if you are downgrading from a paid subscription.

*BEFORE DOWNGRADING* Please check your current quota usage. If you are using more than 200MB, then downgrading will push your account over quota and may prevent you from receiving new emails. You can learn more about Quota usage here.

You will also no longer be able to use an email program or app such as Outlook or a mobile phone with your email account.

 

If you have any questions about renewing your free webmail package, please contact our helpdesk at help@aluminati.net

Service News

Updated 165 days ago

Server Maintenance - Monday 13th November

13:22 on 13th Nov

We will be performing some server maintenance between 21:00 and 23:00(GMT) tonight. 
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption.

Old Webmail Removal

11:50 on 09th Nov

Dear Email User, 
 
You may be aware that your Email for Life service currently has two different webmail interfaces, simply known as 'old webmail' and 'new webmail'.
 
Introduced in 2018, the newer webmail platform features better support for mobile devices and modern browser features. We pledged at the time to run the two services alongside one another for as long as possible to give existing members plenty of time to make the transition.
 
Five years later and we are now ready to permanently close Old Webmail, planned for 5th February 2024.
 
This does not affect your email account itself, only the webmail interface you use to access your account within your browser. Your emails, folders and any filters you have set up remain exactly as they are. Similarly, if you use a POP or IMAP email client to access your email, there are also no changes required.
 
If you haven't already made the switch to new webmail platform, please log in to the service before 5th February 2024 and your address book will be migrated over automatically.
 
How to access New Webmail
1. Log into your account
 
2. Go to the My Account page
 
3. Within the Email Accounts tab, you will be options for Old Webmail (which is being removed) and Webmail. Click on the Webmail button 
 
4. Next time you login you will be directed to your New Webmail inbox
 
If you have any questions or need any assistance, please do not hesitate to contact us at help@aluminati.net.